𖥸
Frequently Asked Questions
Services
-
We do see teens!
We don’t see younger kids because our current office is set up to be an intricate sensory haven primarily for adults needing a gentler sensory experience. Our therapy rooms and waiting area are lovely but not child-proofed and potentially physically dangerous for our livelier curious loved ones.
-
We do! If you'd like to chat about how your situation might fit our expertise, we'd love to connect with you.
-
We are overtly non-religious in the services we provide. In this Greater Nashville Area/cultural buckle of the “Bible Belt” we’re aware that so many therapists offer Christian-based counseling, and we want to help fill the gap to create a space that feels safe for folks who want to know they won’t be pushed in any doctrinal direction.
That said, we absolutely love to help you connect with your own spirituality, and process your spiritual experiences. Many of our staff were raised in spiritual traditions, have processed their own religious trauma, and are so great at holding space for deconstruction, disillusionment, purity culture hangovers, etc.
We’re not against spirituality, we’re just truly open and don’t secretly assume we know what’s best for you. We follow your lead and consent on any religious/spiritual concerns you bring up and stay in our lane, which is whole-person therapy.
Scheduling
-
Yes! We’d love to support you, and have immediate openings.
Please visit the online calendar for the most up-to-date session availability.
If you don’t see a time that works for you, you can use the waitlist to tell us specific times you’d be available if we get a cancellation, and you’ll automatically be notified when a spot opens in that time frame.
You’re also welcome to email or text us anytime, or skip the phone tag by setting up a time to chat.
-
There are several ways! Choose what’s most comfortable for you.
1 - If you’re ready to set up an appointment, you may book via our online calendar.
2 - If you’d like to chat on the phone for a few minutes to ask any questions or make sure we’re the right fit for you, just give us a call, or feel free to use our contact form or text us at 615.709.2341 if you’d like to set up a specific time to chat.
3 - If you’d like to contact us to schedule, you can email us or text us to ask for available times.
-
We've got weekend and evening appointments!
Days: We’re in our Brentwood office Sunday through Friday. Please view our calendar for each practitioner’s most up-to-date availability.Evenings & weekends: We offer sessions in the evening Monday through Thursday, and during the day on Sunday. We also have group therapy available in the evening.
Feel free to text or email us to see how our schedules might be able to work together. You can also set up a time to chat if you'd like to skip the phone tag.
Fees
-
We do offer a sliding scale!
Depending on the practitioner and their availability, sliding scale rates range from $85-$185.
Please reach out if you’d like to apply, and we’ll get you set up ASAP.
-
The current rate is $150-$225 per clinical hour, depending on the clinician. Please view our online calendar for the most current rates available. We do offer a sliding scale for those who need it.
-
Absolutely! If you have a health savings account or flex account, we can run HSA/FSA cards just as we would a regular credit card.
Insurance
-
We don’t process insurance. It may be worth checking in with your insurance company, just in case - some plans may reimburse for out of network sessions or let your sessions count toward your deductible.
We can give you a receipt with the medical codes they’ll need if you have confirmed that they will reimburse you.
(If you have an HSA or FSA, we can run those cards like a regular credit card and provide any receipts the HSA/FSA might request.)
-
You’ll want to check in with your insurance company to see what you need in order to get counseling covered or reimbursed, whether in-network or out-of-network. Here are some questions to ask about your plan's coverage:
𖥸 Do they reimburse for counseling? For out of network counseling?
𖥸 Do they require a diagnosis in order to cover your sessions?
𖥸 Do they limit the amount of sessions they’ll cover based on that diagnosis?
𖥸 Do they require special permission for sessions over a certain length (for instance, 60-75 minutes vs. 45 minutes)
𖥸 Will they allow unreimbursed sessions to count toward your deductible?
𖥸 Do they require out of network therapists to submit a W-9 form in order for you to reimbursed? (Unfortunately, we don’t feel comfortable submitting these forms which have become a popular request of some insurance companies in recent years; submitting the W-9 independent contractor form implies to us that we have a financial or contractor relationship with the insurance company which causes us concern about confidentiality.)𖥸 𖥸 𖥸
It’s important to find out these details before starting therapy so that both you and we have an idea of the expectations.
Sometimes insurance plans cover enough sessions to give you coping skills to change outward behaviors, but not enough sessions to do the deep, healing heart-work we believe can sometimes better help sustain those changes and feel more like yourself.
There are absolutely exceptions to that, though, so again: it’s always worth checking in with them.
What’s the next step?
How to Get Started
𖥸
Feel It Out
You’re already there! 🎉
Take your time exploring anything else you’d like:
maybe get therapist info or watch our video tour?
Confirm the Feeling (optional)
Come on in!
In-person in Brentwood, online throughout TN.
